Improving accuracy and efficiency for Willmott Dixon Construction
Approx. gain per year in savings
Uplift in resource efficiency
Securing confidence in bid accuracy
Willmott Dixon is one of the largest privately owned construction and interior fit-out companies in the UK. The business is known for delivering complex projects across sectors such as residential, commercial, and public infrastructure. This work, along with a focus on sustainability, innovation, and social value, makes Willmott Dixon a leader in its field.
Core Services Provided
Our task
To create a centralised knowledge hub that would provide a single source of truth for project information. The goal was to improve bid accuracy, streamline processes, and reduce wasted effort across teams. Tribus’s role was to design and deliver a digital platform that was intuitive, secure, and scalable, and could be deployed throughout the business.
Willmott Dixon was facing challenges around the efficiency and accuracy of project knowledge management. Information critical to bids and other work-winning activities was often fragmented, inconsistent, or difficult to access, which created risks to both resource planning and the quality of submissions. The business needed a solution that would consolidate project data, reduce duplication, and enable its teams to work more effectively.
Tribus was approached because of its proven track record of developing bespoke digital solutions tailored to Willmott Dixon’s workflows. After eight years of collaboration and the successful delivery of 12 applications, Willmott Dixon trusted Tribus to help unlock further efficiency and insight.
Our approach
We approached this project, as we do all others, using our discovery framework to uncover any hidden truths and opportunities that lie beyond the brief. During this stage, it became clear that the business need went beyond simply centralising information. Through early user engagement and validation workshops, we identified that whilst the platform should consolidate knowledge, it could also encourage collaboration, improve well-being, and free up time for innovation.
Having established our new scope, we continued with UX & Design, creating an interface that was accessible and intuitive. Here, we maintained a constant dialogue with Willmott Dixon’s teams to ensure the user experience was prioritised. We also used these discussions to maintain alignment between stakeholders throughout the process.
Once the designs were approved, our Software & Product Engineering team developed a bespoke build, tailoring the solution to Willmott Dixon’s processes rather than forcing an off-the-shelf product. The Knowledge Hub is now deployed across the business, providing a single, accurate source of project knowledge that integrates seamlessly into Willmott Dixon’s wider operations.
Since the launch of The Knowledge Hub, Tribus has delivered AI enhancements that will build on the platform’s efficiencies (you can read about this here) and further support the team. Acting as Willmott Dixon’s strategic partner, we’ve continued to provide guidance, roadmaps and commercial opportunities, such as licensing, to maximise the project outcomes. We’re excited to see where these possibilities will take the business next.
Where things developed
A futureproofed product
Technical ability
Cultural improvements
Our results
100%
60%
75%
15%
Don't take our word for it
"The talented team at Tribus take the time to really understand what we’re trying to achieve. They then challenge this to make sure we get the best possible solution. Through this trusted partnership, we have developed solutions that solve genuine business issues and go far beyond what we originally thought possible. Their open, honest and solution-focused approach makes them a pleasure to work with." Hayley Coe, Head of Knowledge, Willmott Dixon